Item Condition Scale 5/5 5 STARS - New Retail Packaging, Open/Inspected Box Exactly how the item would look if you purchased it in a retail storeItem contents are new and show no signs of useBox/package was previously opened by a customer or opened/inspected by us 4/5 4 STARS - Distressed or Missing Packaging, New/Possibly Lightly Used Item Item contents show no signs of use or may be very lightly used Retail packaging is distressed due to shipping, or the item is missing its packaging/tags. (see photos of package) 3/5 3 STARS - New with Minor Issue Please see condition notes and/or photos for further informationItem has been inspected and/or tested 2/5 2 STARS - Used Item with Some Issue(s) Please see condition notes and/or photos for further information 1/5 1 STAR - Selling in its Current Condition Item has been tested and is defectiveIt is not working or we weren’t able to get it to work